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Call Now For IT Support in New York City (718) 377-0922

IT Services New York

1When looking for IT service in New York, it’s important that you have a thorough vetting process to ensure that your business enjoys only the best possible service. In some form or another, we all conduct a vetting process before we make a decision — and we do so on a regular basis.

IT service New York City

It can be as simple as buying a product at the grocery or as critical as investing a huge amount of money in a business venture. Finding an IT provider is more like the latter — because partnering with the wrong one can very well mean the end of your business. Now, let’s talk about the hows and whys.

Why You Need to Vet Your IT Service Provider

You need to vet your IT service provider properly to ensure that you make it in this industry. Without a reliable tech infrastructure and tech support, you’re doomed to fail.

Now, everyone vets their IT service provider to a certain extent. Unfortunately common, however, is a surface-level vetting that only looks at how long someone has spent in the industry and has a pretty webpage, but any of the other, many concerns one should look into before hiring an MSP to work with their company. Let’s tackle all of these so that you know what to look for in your vetting process, and can stay competitive with everyone else.

Gauging Time Spent in the Industry

First thing’s first: gauge how much time they’ve spent in the industry, not just how long they’ve been open, how long they’ve been serving clients, how long their relationships are with any given clients, and how experienced their individual members are. Don’t hire just any company providing IT service in New York City. You’re looking for a team of qualified IT professionals who know how to work with your business and its technology, not a bunch of amateurs who put the security of your data and the stability of your business at risk.

Gauging Quality of Service

Of course, it’s not just about how long they’ve been working in the industry. It’s about how well they’ve been doing it. To learn about this, you need to look at their current clients, businesses they’ve worked with, and what those clients have to say about them. Find testimonials from clients who have worked with the IT service provider, and even consider contacting them directly, especially if they happened to move on, so you can find out all you can about that business relationship. There’s no reason to stumble blindly into a contract, especially not when the difference between a good IT service provider and a bad IT service provider could determine whether you succeed or not.

A Few Must-Haves with an IT Service Provider

Of course, there are few must-haves you need from your IT service provider. First, you need to make sure they provide 24/7 monitoring of your systems. Remote monitoring is a must for any modern IT service provider and, combined with other technologies, can even be used to perform proactive fault prevention- maintaining and fixing problems before you ever notice them. This is one of the best parts about working with an IT service provider.

Second, you need to be sure that they have good response times. Most problems can be fixed remotely, sure, but how quickly do they respond to your support emails or chat requests? Can they be trusted to respond when you need them the most?

Learning More

If you’re looking for IT service in New York, look no further. At HOCS Consulting, not only can we pass all the phases of that vetting, but we also provide a number of extra, unique features that you can enjoy by working with us. Contact us for a free consultation!

We believe in the importance of keeping up-to-date on the latest IT services technologies and methods, so we can provide the best possible service to you.

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