IT support in New York City has a broad diversity of application. There are quite a few diverse individuals working at varying levels of technological complexity. Some only use laptops for email, some use laptops as engineering tools to design operation-critical applications. Adding complication and diminishing cost is BYOD or Bring Your Own Device. This is a means by which employees can provide their own computer and telecommute over the web. They save time in transit and they’re generally more productive.
Businesses employing BYOD, successfully, see a decrease in unproductive time and an increase in productivity. “Busy work” or work designed just to keep someone from being sedentary, is no longer necessary. Additionally, it’s no longer necessary for businesses to rent and maintain an office. If an office is necessary, it’s likely just for managerial personnel. It’s conceivable, that in coming years, there will be Fortune 500 companies with employees across the world and a handful of singular offices managing them from some high rise in Manhattan.
DaaS and DaaS
What makes BYOD most effective is access to a DaaS or Desktop as a Service solution, but you’ve got to be careful. IT support in New York City is quickly coming to be defined by another kind of DaaS— Device as a Service. The difference is Desktop as a Service “floats” a network interface, so it can be accessed securely and remotely. This allows employees to make mission-critical changes from wherever they happen to have a secure connection. On the other end, Device as a Service can be thought of as a rental solution for end-user portals.
If you’ve got a hundred employees, you can use Device as a Service to provide them all laptops which can be monitored, managed, and maintained by the organization providing the devices. This has been going on in elementary schools and high schools for years. You’ll see a rolling bureau which opens out and can be plugged into a wall. Inside will be twenty laptops, one for each student in the class. They put the laptops back when they’re done, and the school tech team maintains them.
With DaaS, the same concept is in play, but devices can be taken home. If one breaks, the employee brings it in and trades it out for a better device. Since Desktop as a Service is often in play, parallel to Device as a Service, no information is lost should an end-user portal crash. It all remains safely secured on the cloud. While Device as a Service may not be as cost-effective as a pure BYOD solution, it is cheaper than buying and maintaining tech per individual employee. With all this in mind, positive implications for using DaaS and DaaS together include:
- Decreased operational cost
- Greater user visibility for troubleshooting purposes
- Competitive facilitation via budget reduction and profitability expansion
- Decreased time spent managing technology
Upgrading Your Operational Model
IT support in New York City informed by HOCS Consulting can help you determine whether BYOD or DaaS is best for your company. Contact us to conserve resources, expand profitability, and increase competitive advantage.