Call Now For IT Support in New York City (718) 377-0922
Call Now For IT Support in New York City (718) 377-0922

IT Support New York

Unless you are managing your own IT company, your focus should not be on IT support in New York. You need to keep your focus on building your business and engaging with your clients, not fixing your network or upgrading software. That is one reason why it is smart to have an all-inclusive managed service provider handle your IT infrastructure and support.

IT support New York city

Benefits of Working with an All-Inclusive IT Provider

When you go with one-stop IT support in New York, your business will enjoy a number of benefits:

Lower costs

Lower cost is a major benefit with most small-to-medium businesses. Hiring and managing a full-time IT staff is expensive. Hiring people to fix problems only as they occur gets expensive. When you engage an outside provider, you pay a set price every month, usually based on the number of users and pieces of hardware being managed. The monthly cost is a low, manageable amount.

Single provider

A single point of contact is a major benefit of going with a one-stop IT support shop. You don’t have to remember which provider does what when you have a problem. You call your one provider. That’s all you need to get someone to start working on a problem. It makes managing day-to-day operations much easier.


Efficiency is what you get when you have a single provider dealing with all aspects of your IT infrastructure. It doesn’t matter if it is a problem involving the network, database, servers, or mobile devices. The provider handles the problem and there is no need for you to be involved with contacting different vendors for assistance.

All in one

You get the expertise of a full IT staff for a single price. The beauty of an outside provider is that you aren’t paying the salaries of an entire team of IT professionals, yet you get their services included in your subscription. So, when you need a DBA, security expert, or network administrator, you get the exact talent you need when you need it. Once the work is done, that expert goes on to work on someone else’s issue.

Wide range of solutions

Your provider can offer robust solutions to just about any problem you have. They can provide a consultant to look at the problem and give you an honest assessment of what needs to happen. That consultant can craft a solution and implement it if needed. Having that outside perspective can make even difficult problems easier to manage and the solutions they offer are based on what you need and not tied to any one vendor.

24/7 help desk

A 24/7 help desk keeps your infrastructure up and running. The provider will deploy state-of-the-art monitoring software to every part of your infrastructure. The helpdesk will receive alerts when problems start to occur. That gives them time to get first- or second-level support focused on the problem quickly. This reduces downtime and lowers maintenance costs.

These are just a few of the benefits your company will enjoy with an all-inclusive IT support in New York. Contact us at HOCS Consulting today to get started.




We believe in the importance of keeping up-to-date on the latest IT support technologies and methods, so we can provide the best possible service to you.
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