Call Now For IT Support in New York City (718) 377-0922
Call Now For IT Support in New York City (718) 377-0922

Keeping Abreast of the Latest Changes Through IT Support in New York City

IT support New York cityIT support in New York City has to stay cutting-edge for proper relevance. That’s something easier said than done, but the best agencies are able to walk the tightrope. And a tightrope it is–there are new technologies coming out almost every day, and with them, a bevy of new vocabulary that can be confusing unless you’re in the midst of such developments.

Here are samples of the many abbreviations:

  • HaaS
  • DaaS
  • DaaS
  • SaaS
  • DRaaS
  • IaaS

What are all those things? Well, they’re each individual iterations of some cloud support provision. Hardware as a Service is basically “renting” or “leasing” space from a cloud provider. You’re “floating” what would otherwise be an on-site physical server for a cloud-based solution that essentially does the same thing, but costs only a fraction as much. DaaS means both Desktop as a Service and Device as a Service. SaaS is Software as a Service, and DRaaS is Disaster Recovery as a Service. Finally, IaaS is Infrastructure as a Service.

Looking Closer

Now desktop solutions for the cloud basically make a consolidated interface accessible through any device that has some form of internet connectivity. SaaS is basically cloud-based software solutions in development and management, but IaaS, DaaS (Device as a Service) and HaaS are different ways of saying the same thing.

Infrastructure as a Service and Hardware as a Service is pretty similar. DaaS basically provides the same services as IaaS and HaaS, but also institutes managed support. Think of DaaS as HaaS with managed hardware support. This means you get all the advantages of leasing a digital “server” online, but you also get a professional tech person–or team–to help you fully utilize this new service. Hardware is maintained and updated. Things are replaced when they need to be, but only as needed, not in total. Proactive security and performance monitoring ensure that hardware functions at its peak capacity. It guarantees that vendors support the whole of your operational configuration. Factory and on-site builds are covered, core-app maintenance is covered, and costs are cumulatively conserved.

IT support in New York City offering such service extends beyond digital realms, too. Laptops and mobile devices are covered. Basically, device ownership is traded for management. For a monthly fee, everything is covered. Companies can say something hypothetical, such as “okay, we would like management solutions for ‘X’ different internet-enabled devices.” The provider manages these devices and switches them out as necessary for the recurring fee. It’s basically the most comprehensive cost consolidation for technology that’s ever been available.


With Halloween and the rest of the holiday season around the corner, such solutions are really worth considering. Increasing business leads to increasing operational stress, which, in turn, leads to costly errors. Consolidating such losses prior to the holiday rush is strategically sensible for businesses in a position to do so.

If you’d like to know more about DaaS, contact HOCS Consulting. We offer IT support in New York City that makes a variety of services both on and off the cloud available. We always work to remain on the cutting edge of technology services and can help you determine what is most suitable for your business, before, during and after the holiday rush.

About the author

Skip to toolbar