Choosing to partner with an IT support provider in New York City is a big decision for a small business and can have a significant impact that is felt throughout the organization. According to a survey conducted by Salesforce, over 80% of small businesses do not even have an IT staff, which makes it even more critical to use an IT provider. Most companies are operating on a limited budget, but an IT provider is an affordable option that is well worth the investment. Here are three things to consider when you are looking for an IT provider:
1. What is the IT Provider’s Specialty?
Every managed service provider (MSP) is different, and some are better than others. Many IT companies have specialties in certain areas, whether it is cybersecurity, cloud technology, disaster recovery, etc. It is also important to choose an MSP that aligns with the vision of your company and can help your business reach new levels of success. Another good idea is to find out how many years they have been in business and if they receive positive reviews from other companies. Taking the extra time to research the specialties of IT companies can be highly beneficial and save you from making costly mistakes in the future.
2. How Will an IT Provider Fit into the Culture of Your Company?
Choosing an IT support provider in New York City that will seamlessly transition into the culture of the company is essential because they will interact with employees on a daily basis. On the other hand, choosing an IT company that is a bad fit can lead to a whole host of issues and can severely damage the morale of your company. Instead of taking this risk, it is much more effective to interview an IT provider extensively before you make the long-term decision of using their services.
3. What is the Mentality of the IT Company?
The final question that a business must consider is to discern the mentality of the IT provider. For example, are they proactive and always looking for ways to improve a company or are they reactive and will only fix an issue once it becomes a serious problem? Both of these viewpoints are widely different, so it is much more beneficial for your company to choose an IT provider that has a proactive approach. Ultimately, an IT provider that is proactive can save you significant amounts of downtime and allow your company to operate at an efficient level with minimal problems.
Partnering with an IT support provider in New York City is an important decision. It is essential to take the additional time needed to make an educated decision that is in the best interests of your organization. HOCS Consulting is an IT support provider that has been helping businesses take advantage of technology for many years. We specialize in providing the ultimate IT protection while also allowing our clients to experience the newest technology available. Our representatives are always ready to answer any questions. Contact us now and we’ll guide you on the many benefits of having an IT provider.