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Call Now For IT Support in New York City (718) 377-0922

IT Support in New York City Empowers the Mobile Workforce

IT support New York city, MDM New YorkGiven the steady growth of remote working, it’s not surprising why mobile device management (MDM) is a big component of IT support in New York City. Employers are seeing how telecommuting is a viable workplace arrangement, thanks to the popularity of mobile devices.

Nevertheless, companies are concerned about the dangers of conducting business over the Internet… and justifiably so. When files are shared over Wi-Fi networks, how can confidential data remain safe? After all, cyber threats are evolving every day, both in number and complexity.

Then there’s BYOD to think about. BYOD (bring your own device) is a policy that enables employees to use their personal gadgets for professional use. From an economic standpoint, adopting such a policy favors companies because they don’t have to buy and maintain devices anymore. They also don’t have to train their staff because these people already know how to use their own gadgets. Productivity increases, which is a win-win for both parties; but there’s a downside. Because employees use their own devices, what is the extent of control companies have? What precautionary measures can companies apply to protect sensitive information related to business without overstepping boundaries?

The Compromise

Forgoing the use of mobile devices for work is out of the question, but so is being blasé about security. Therefore, companies can strike a compromise by granting their mobile workforce with secure file sharing and MDM in New York. It may not be Silicon Valley, but the Big Apple is home to many third-party providers that can help your company achieve what needs to be done.

The Approach

You can do it yourself, but providers of IT support in New York City can do it so much better:

Integration with document repositories

If your company is using a repository like Dropbox, Box, Google Drive, or SharePoint to host files, it should be easily and securely accessible via mobile devices to facilitate remote collaboration. To make this happen, a provider offers connectors for a seamless integration.

Implementation of secure access control

To ensure only employees can access work-related apps even on personal devices, existing corporate email accounts should be used as login credentials. A provider can enable this by integrating mobile devices with Active Directory (AD), Lightweight Directory Access Protocol (LDAP), and other single sign-on (SSO) implementations.

Automation of account management

Employees come and go, so account creation and deletion should not be cumbersome. A provider can accomplish this because they have tools to automate the processes. New employees are granted access rights while resigned/retired employees are revoked. In case of lost devices, remote wipe of data can be enabled.

Migration and extraction of data

Working with numerous files is a hassle, but a provider can equip your company with easy-to-use functions for uploading data to and exporting data from the system upon onboarding and exiting, respectively. If necessary, they can also offer customized data migration and extraction program and services. These may be charged on a time-and-materials basis, depending on your company’s data volume.

To start on MDM and secure file sharing now, contact us at HOCS Consulting today. Having been in the business since 1991, we’ve developed an extensive range of IT support in New York City for small and medium-sized businesses.

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